Customer Relations Executive

 Published Date: June 10, 2021
Job Title:Customer Relations Executive
Experience:2 to 4
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Welcome and greet customers and register all customer data in System.
  • Handle customers’ issues and complaints.
  • Identify and assess customers’ needs to achieve satisfaction and keep following up.
  • Record details of customer contacts and actions taken
  • Perform monthly analysis besides reports for the service center.
  • Provide customers with all information that they need.
  • Arrange all customer visits and handle them kindly to the Service adviser.
  • Make daily No Show Reports for Service customers and follow up to make new reservations
Qualifications:
  • Excellent communication skills
  • Listening skills
  • Problem-solving
  • Customer service orientation
  • Attention to detail
  • Adaptability
  • Teamwork
  • Stress tolerance
Contact:
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Posted in Customer Service/Support