Customer Service Specialist

 Published Date: June 10, 2021
Job Title:Customer Service Specialist
Education:Bachelor’s Degree
Location:Egypt, Giza
Category:Customer Service/Support
Description:
  • Manage all types of Clients requests and inquiries received by the CSD team
  • Coordinating Clients’ concerns with the designated departments.
  • Constant follow-up on Clients’ pending issues up till accomplishment.
  • Providing Clients with alternatives and solutions that suit their cases while abiding by the company’s policies and procedures.
  • Must have full knowledge and understanding of all company’s projects along with the policies and procedures for each and every project.
  • Updating work process to better suit the current workflow
  • Measuring Residents’ satisfaction.
Qualifications:
  • Bachelor Degree.
  • Real estate experience (At least 1 year).
  • Maximum age 27 years old.
  • Negotiation skills
Contact:
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Posted in Customer Service/Support