Follow UP Specialist

 Published Date: June 9, 2021
Job Title:Follow UP Specialist
Experience:1 to 3
Location:Egypt, Giza
Category:Customer Service/Support, Other
Description:
  • follow up with our customers in using Whatsapp, live video rarely by phone
  • Collecting data of customers (broadcaster) meeting the criteria of the business needs.
  • follow up and answer to whatsapp messages to all question to all customer (broadcaster).
  • follow up the performance of the broadcaster and solve their problems.
  • Send the company offers to the customers daily to achieve the target.
  • Check all the platforms you are assigned with and analyze them according to business needs.
  • Handle our social media accounts (Post suitable content daily – Reply to customers inquiries).
Qualifications:
  • graduated only
  • Experience: 1 – 3 years as an agent
  • High communication and negotiation skills
  • knowledge in live streaming apps (bigo live-tiktok-likee) preferred
  • Good at English (written-speaking-reading)
  • Good knowledge in Microsoft office
  • max age 30
Contact:
Apply

Collected from:

Posted in Customer Service/Support Other