Ticket Reservation Agent

 Published Date: November 25, 2021
Job Title: Ticket Reservation Agent
Location: Al Kuwait, Kuwait
Job Type:Full Time Employee
Category:Hospitality and Tourism
Description:
  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.

Qualifications:
  • Diploma or Degree in any stream.
  • Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
  • Experience working in travel industries.
  • Customer-service experience.
  • Excellent written and verbal communication skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Proficient in microsoft office suite.
  • Data entry experience.
  • Must have experience in Galileo & Amadeus.
  • Arabic speaking is a must
Education:Bachelor's degree / higher diploma
Experience:Min: 1 Max: 4
Salary:$1,000 – $1,500
Contact:
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Posted in Hospitality and Tourism