Software Support Engineer

Major IT company agents of American corporation requires  Software Support Engineer to fulfill the following job description :

• Attend training online or eBooks in English for a software package.
• Testing the software.
• Install and configure software at customer sites.
• Analyze software faults at customer sites
• Pass software bugs to the software developers.
• Recover user and configuration problems at customer sites.
• Helping the developers to document the software.
• Providing presentations, Demos, and manuals.
• Help in preparing technical proposals
• Performing presales activities.

• University graduate.
• Graduate of ITI or MCIT is preferred.
• 1-2 years experience, excellent fresh graduates will be considered.
• Good knowledge of Microsoft SQL.
• Good knowledge of Oracle is a plus.
• Good knowledge of Windows Administration and Support.
• Knowledge of VB, VB script, Java, and C#.  Other skills will be evaluated.
• Microsoft certification will be considered a plus.
• Good command of English.
• Good communication skills, friendly attitude.