Head of After Service Engineer

1. To guide and assist the team leaders/ technician in attending to service problems in any area which includes maintenance, repair, rebuilding installation etc. 2. To visit sites, attend to any complicated service problem and teach the technicians the technical aspects of the problem for future reference. 3. To keep himself abreast with the new high tech equipment being introduced in the market. 4. To prepare technical appraisals and training plan for the technicians and conduct training sessions accordingly. 5. To assist in recruitment and selection of new candidates for the service function. 6. Whenever required to , estimate manpower and material costs required to handle a service job. 7. To ensure branch achievement of all quality objectives as set forth in the divisional quality plan and to ensure the highest level of customer satisfaction in all customer dealings, on both internal and external customer level. 8. To provide efficient, courteous and timely services to all customer requests and inquiries.

Must Have Experience in Air Conditions Field or HVAC.