Account Manager

Job Title:Account Manager
Experience:1 to 3
Location:Egypt, Cairo
Category:Customer Service/Support, Operations/Management, Sales/Retail
Description:
  • Serve as the lead point of contact for all customer account management matters 
  • Build and maintain strong, long-lasting client relationships 
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors 
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) 
  • Prepare reports on account status 
  • Collaborate with sales team to identify and grow opportunities within territory 
  • Assist with challenging client requests or issue escalations as needed 
  • Accident Tracking 
  • Responsible for Invoice collection 
Qualifications:
  • Bachelor’s in Business Administration, Sales or relevant field
  • Experience: at least 1-year experience in the field
  • Strong verbal and written communication skills
  • Excellent problem-solving skills
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Posted in Customer Service/Support Operations/Management Sales/Retail