Call Center

 Published Date: November 17, 2021
Employer:Al Salam International Hospital
Job Title: Call Center
Location: Al Kuwait, Kuwait
Job Type:Unspecified
Category:Customer Service and Call Center
Description:
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service

Qualifications:
  • Clarity in Communicating.
  • Technical Proficiency and Understanding in/of Products/Services.
  • Patience.
  • Empathy.
  • Problem-Solving and Flexibility.
  • Organization.
Salary:Unspecified
Contact:
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Posted in Customer Service and Call Center