| Job Title: | Customer Service Coordinator |
| Location: | Doha, Qatar |
| Job Type: | Full Time Employee |
| Category: | Customer Service and Call Center |
| Description: | Resolve customer queries and complaints effectively and promptly;Liaise with other departments to ensure they are informed of service requirement and to resolve issues affecting service efficiently and effectively;Identify and feedback trends and areas of concern to resolve customer compliants;Conducts regular service meetings with each customer and prepare visits reports;Inform and discuss activities with Operations Manager and other senior staff when necessary;Report Competitor activity;Provide cover for Service Office employees when required and weekend telephone backup;Oversee installations of new customers;Other duties, as requested by Management; |
| Qualifications: | |
| Education: | Certification / diploma |
| Experience: | Min: 3 |
| Salary: | Unspecified |
| Contact: |
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