Customer Service Representative (Alexandria)

• Resolve customer complaints via phone or face to face.
• Advise on any information the customer may need.
• Work with customer service manager to ensure proper customer service is being delivered.
• Resolve problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Coordinate with other departments to Solve Customers’ Complaints.

Requirements:

• Bachelor’s Degree in any related field.
• 1-3 years of experience preferably in the same field.
• Alexandria resident
• Females only

Skills:-

• Verbal Communication
• Phone Skills
• Data Entry Skills
• Excellent presentation, communication, negotiation & leadership skills
• Able to work under pressure
• Good command of MS Office
• Presentable