Call Center Agent

 Published Date: November 8, 2021
Job Title:Call Center Agent
Experience:1 to 1
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Obtains client information by answering telephone calls;
  • Verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
  • Accept to learn new system or do new tasks.
Qualifications:
  • Phone Skills
  • Data Entry Skills
  • Customer Focus
  • Multi-tasking
  • English : Very good
  • Fresh graduates are welcome
Contact:
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Posted in Customer Service/Support