Memberships Manager

 Published Date: November 4, 2021
Job Title:Memberships Manager
Experience:5 to 9
Location:Egypt, Cairo
Category:Administration, Customer Service/Support
Description:
  •  leads, and models the highest customer service expectations while incorporating golf club benefits into conversations. Answers customers’ questions, handles customers’ concerns, and escalates customers’ issues for resolution when appropriate.
  • Designs and executes strategies to help meet key golf club metrics. Reviews and analyzes reports for relevant performance metrics. 
  • Manage the membership database
  • Coordinate membership procedures including orientation and registration.
  • Devised and implemented solicitation, renewal and retention strategies for membership program.
  • Provide facility tours to prospective members/sales presentations.
  • Initiated, tracked, and followed up on interaction with all members, particularly new and prospective members.
  • Plan, implement, evaluate & track strategies & trends for annual membership growth
  • Other duties as assigned.
Qualifications:
  • Bachelor’s degree in Business Administration or any related field.
  • From 5 to 9  years of experience in the same field
  • Excellent command of English and Arabic Languages is a must.
  • Excellent Communication Skills.
  • Ability to work comfortably in a fast-paced environment.
Contact:
Apply

Collected from:

Posted in Administration Customer Service/Support