Business Intelligence Development & Data Analyst Supervisor

 Published Date: November 3, 2021
Job Title:Business Intelligence Development & Data Analyst Supervisor
Experience:5 to 7
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:IT/Software Development, Analyst/Research, Engineering – Telecom/Technology
Description:
  • Primary Duties
    • focuses on developing BI interfaces.
    • defines data collection methods, data models, types, and outlines the transformation process.
  • Business As usual
    • Connect & Integrate to new data sources for the warehouse
    • Monthly progress report on all business plans activities
    • Working with presales designing solutions for new business opportunities
    • Identify areas where better services can be provided for existing client leveraging new deploying digital technologies
    • Assess and evaluate vendors performance 
Qualifications:
  • Strong back ground with Data Warehouse concepts, Business Intelligence & MS Azure, Office 365 & Power B
  • Strong background with new Contact Center Technologies, Omni Desktops, Self Services, Bots, web chats, social media management platforms
  • Strong Background with systems integrations, CTI and database engines and management systems 
  • Have the ability to effectively lead, manage, motivate, and develop a team
  • Understands the strategic direction and present recommendations for new technological advances and services to our contact center offerings
  • Identify process improvement opportunities as needed
Contact:
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Posted in Analyst/Research Engineering - Telecom/Technology IT/Software Development