Quality Manager

We are looking for an experienced Quality Manager to ensure that our products and services meet all necessary requirements before they reach the consumer.

• The Quality Manager will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail.
• Understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.
• The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Responsibilities:

• Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
• Assessing customer requirements and ensuring that these are met
• Setting customer service standards
• Specifying quality requirements of raw materials with suppliers
• Investigating and setting standards for quality and health and safety
• Ensuring that manufacturing processes comply with standards at both national and international level
• Working with operating staff to establish procedures, standards, systems and procedures
• Writing management and technical reports and customers’ charters
• Determining training needs
• Acting as a catalyst for change and improvement in performance and quality
• Directing objectives to maximize profitability
• Recording, analyzing and distributing statistical information
• Monitoring performance
• Supervising technical or laboratory staff.

• Proven experience as a quality manager in the Food Business or related fields
• ISO 22000
• Food Safety Certificate
• Frozen food experience