Junior Facility Admin Officer

Job Title:Junior Facility Admin Officer
Experience:1 to 3
Location:Egypt, Cairo
Category:Administration, Installation/Maintenance/Repair, Operations/Management
Description:
  • Provide the first-line contact for FM Department with all internal/external customers/suppliers
  • Order and manage all supplies requests to always guarantee availability
  • Respond effectively to all queries and complaints, using effective listening, questioning and problem-solving skills
  • Carry out daily routine checkups, ensuring premise status is in good condition,
  • noting any defects, and escalate to FM Manager. Coordinate & follow up on action items
  • Assist FM Manager in monitoring service standards, including but not limited to the coffee area, cleaning, and rest floors
  • Review and make recommendations to maintain building integrity, maintaining accurate records as required
  • Assist in the compliance of existing Health and Safety policy, safe working environment, liaising closely with Head of department and Health & Safety officer
Qualifications:
  • Bachelor’s degree in any discipline
  • Able to work on rotating shifts basis, 24/7
  • Good command of the English language
  • Average experience in providing maintenance/facility services
  • Experience in working with contractors/suppliers and monitoring service standards
  • Excellent experience in delivering outstanding customer care in a large organization
  • Enthusiasm and commitment to learn and get involved in the department’s activities
  • Ability to work under pressure with a high level of organizational proficiency.
  • Self-starter & take initiatives
  • Good attention to detail and ability to follow department procedures
  • Effective team player
  • Excellent communication skills & common sense in day-to-day interactions
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Posted in Administration Installation/Maintenance/Repair Operations/Management