Call Center Agent

 Published Date: October 25, 2021

Employer:	Alghanim Industries
Job Title:	Call Center Agent
Location:	Kuwait
Job Type:	Full Time Employee
Category:	Customer Service and Call Center
Description:	Plans, directs, coordinates and controls the total number of incoming calls from existing customers Attends to enquiries from new prospects and makes outgoing calls Opening new job cards related to the service center Solving customers problems related to delivery and showroom Conduct customer satisfaction surveys Forward customer complaints by email to call centre supervisor Execute telemarketing campaigns Ensure proper call execution in order to maintain highest quality customer service and increase sales
Qualifications:	High school diploma Bilingual – good command of both English and Arabic 2 year experience in the same field Expert in using Microsoft Office applications Good communication skills Clear voice and pronunciation Team player Friendly attitude with customers and team members Excellent customer service skills
Education:	Certification / diploma
Experience:	Min: 2 Max: 3
Salary:	Unspecified
Contact:	Apply

Collected from:

Posted in Customer Service and Call Center