Training Coordinator

Preparing courses’ material for trainees by formatting, printing, and filling the material.

Performing basic bookkeeping and manage borrowing books and CDs to instructors and trainees.

Coordinating venue and training needs setup.

Conducting evaluation questionnaire and data entering their scores at each programme.

Making sure that all courses run smoothly and supporting instructors during training programmes whenever needed.

Receiving trainees’ complaints, reporting and following up with the training team to ensure problem resolution and customer satisfaction, then archiving the whole complaint with the action/s taken.

Handling the substitution of instructors in emergency cases.

Managing trainees’ promotion and demotion cases in Language programmes.

Performing data entry and scan documents related to instructors, interns, and training.

Revising final results of each round.

Developing daily rep.

Preparing courses’ material for trainees by formatting, printing, and filling the material.

Performing basic bookkeeping and manage borrowing books and CDs to instructors and trainees.

Coordinating venue and training needs setup.

Conducting evaluation questionnaire and data entering their scores at each program.

Making sure that all courses run smoothly and supporting instructors during training programmes whenever needed.

Receiving trainees’ complaints, reporting and following up with the training team to ensure problem resolution and customer satisfaction, then archiving the whole complaint with the action/s taken.

Handling the substitution of instructors in emergency cases.

Performing data entry and scan documents related to instructors, interns, and training.

Distributes Attendance Sheets on course starts to be filled and signed on each session by all participants.

Issues courses’ attendance certificates to all participants on the end date of the course, provided that a participant has already attended 80% or more of the training sessions.

Distributes Evaluation Sheets on the end date of the course to be filled by all participants.

Collects filled Evaluation sheets and passes to Manager for feedback and comments, then finally files for future reference.

Revising final results of each round.

Developing daily reports of covered topics.

Correcting written placement tests and sharing results with the concerned person/s.

Maintains training stationery inventory (block notes, pens etc….) and raises requirements at suitable reorder.

Handles instructors travel arrangements and logistics.

Preparing certificates for participants of different programs.

Correcting written placement tests and sharing results with the concerned person/s.

Maintains training stationery inventory (block notes, pens etc….) and raises requirements at suitable reorder.

Handles instructors travel arrangements and logistics.

Distributes Attendance Sheets on course starts to be filled and signed on each session by all participants.

Issues courses’ attendance certificates to all participants on the end date of the course, provided that a participant has already attended 80% or more of the training sessions.

Distributes Evaluation Sheets on the end date of the course to be filled by all participants.

Collects filled Evaluation sheets and passes to Manager for feedback and comments, then finally files for future reference.

Excellent command of English language.

Excellent communication and interpersonal skills.

Organized with the ability to prioritize and multi-task.

Reliable with patience and professionalism.

Outstanding knowledge of MS Office.

Experience in customer service will be a plus.