Collection Officer

 Published Date: October 20, 2021
Job Title:Collection Officer
Experience:1 to 2
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Contact the client to coordinate the payment method.
  • Coordinate with the client the date, time, and location and inform the Admin Operations Assistant.
  • Sort the client’s data on CRM.
  • Prepare the invoice to proceed with the collection process.
  • Ask about the payment cycle of the client.
  • Follow up on the cash collection and bank transfers.
  • Handle clients’ complaints regarding the collection issues.
Qualifications:
  • Bachelor Degree, preferable in Commerce.
  • Good English language.
  • Customer Service background or experience in the collection is a must.
  • Good communication & presentation skills.
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Posted in Customer Service/Support