Customer Service Agent

 Published Date: October 19, 2021
Job Title:Customer Service Agent
Experience:2 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:
  • Answers inbound calls and address customers inquiries about Studygram programs and services
  • Respond to LiveChats and social media messages from customers
  • Drive customer communication to support sales conversion from Marketing Qualified Leads to schedule in-office consultations
  • Log and update customer interaction in CRM database and pipeline
  • Follow-up on customer requests as needed
Qualifications:
  • 2-3 years of experience
  • Good English language
  • Computer Skills “Microsoft Office”
  • Microsoft Excel
  • Microsoft Word
  • Females Only
Contact:
Apply

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Posted in Customer Service/Support