Tour Operator – Quotation Management

Job Title:Tour Operator – Quotation Management
Experience:2 to 5
Education:Bachelor’s Degree
Location:Egypt, Giza
Category:Customer Service/Support, Tourism/Travel
Description:
  • Plan transportation, accommodations, insurance and other travel services.
  • Cooperate with internal teams to determine their needs and advise them an appropriate destination, modes of transportation, travel dates, costs and accommodations•
  • Receiving all offline inquires which are coming from all offline sales channels for the group.
  • Respond inquires either to be done by them or to be assigned to tier two.
  • Documentation of all confirmed bookings.
  • Follow up on pending bookings either with team members or suppliers/vendors.
  • Handling accounts department requirements which related to our sales documentation & vendors payments.
  • 24/7 live support on Almosafer sales floor & WhatsApp groups with the whole group.
  • Deal with occurring travel problems, complaints or refunds.
  • Maintain statistical and financial records.

 

Qualifications:
  • Bachelor degree is a must.
  • At least 2 years of experience in travel and tourism industry.
  • High communications skills.
  • Packages designing experience is a plus.
  • Google analytics skills.
  • Customer oriented.
  • Knowledge of key holiday destinations.
  • Excellent time management skills.
Contact:

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Posted in Customer Service/Support Tourism/Travel