Technical Support Specialist

Job Title:Technical Support Specialist
Location:Egypt, Cairo
Category:Customer Service/Support
Description:

inDriver is an international ride-hailing service headquartered in Mountain View, CA. inDriver user base exceeds 50M users in more than 300 cities in 31 countries. inDriver is one of the top 3 ride-hailing and taxi apps worldwide by downloads.

What you will do:

  • Response to clients requests via chat and email;
  • Analysis of client requests (chat, email);
  • Conflicts resolution.
  • Verification of documents;
  • Outbound calls to the clients;
Qualifications:

What we expect from you:

  • Native speaker of Arabic;
  • Upper-Intermediate English is welcomed;
  • Good verbal communication skills;
  • Multi-tasking work in a team;
  • Stress resistance;
  • High level of responsibility;
  • Computer literacy;
  • Attention to details.

Working terms:

  • Location of the office is in Masr Elgdida area;
  • 5/2 shift schedule.
Contact:

Collected from:

Posted in Customer Service/Support