| Employer: | Al Majed For Oud |
| Job Title: | D365 Application Support |
| Location: | Riyadh, Saudi Arabia |
| Job Type: | Unspecified |
| Category: | Management |
| Description: | Provide first line support to Users by providing analysis and resolution for routine operational application issues.Provide the suitable business solutions for any assigned application issue within the agreed-on SLA, internal process and based on the criticality of the issue.Monitor the business applications to ensure service availability 24/7.Record and track incidents, complaints, or requests. Ensure that problem tickets raised in the right channel are clearly documented and articulated.Participate in analysis for new changes and required operational enhancements. |
| Qualifications: | |
| Gender: | Male |
| Experience: | Min: 3 |
| Salary: | Unspecified |
| Contact: |
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