Customer Relation Manager – Real Estate

Responsibilities:

• Build and maintaining profitable relationships with key customers.
• Oversee the relationship with customers handled by your team.
• Resolve customer complaints quickly and efficiently.
• Increase sales.
• Expand the customer base by upselling and cross-selling.
• Understand key customer individual needs and addressing these.
• Meet with managers in the organisation to plan strategically.
• Know your competition and strategies accordingly.

Requirements:

• A minimum of 5 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Must have Real Estate experience .
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.
• Excellent up to fluent speaker .
• Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software and internet & social media browsing.
• Excellent Communication and Presentation skills.
• Target Oriented and Self-motivated
• Presentable
• Exceptional customer relationship skills.