Customer Support Specialist

We are currently looking for IT Specialists for Tax software Product for immediate hiring with attractive packages!

Responsibilities

• Use company online knowledge base to resolve client issues before escalating to management.
• Maintains client confidence and protects operations by keeping information confidential.
• Exhibits proficiency in English and the ability to provide excellent customer service to clients through phone and email.
• Introducing our software to the company’s new leads during the offseason.

Benefits:

• Transportation to nearby places, ladies only
• Social & Medical Insurance
• Attractive Salary

Location: Heliopolis, Egypt.

• Fluency in English is a must as you will be dealing with American clients
• College Graduate
• Multi-tasker
• Flexible with the working hours
• Ability to work extended hours during tax season, December, January, February, and March, along with reduced hours during off-season, June, July, and August