Customer Service Specialist

Job Title:Customer Service Specialist
Experience:3 to 5
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support, Sales/Retail
Description:
  • Receive calls and attend to customers visits
  •  Handle customers requirements and inquiries
  •  Make sure of units readiness to be delivered
  •  Contact other departments to ensure customers payments before scheduling for delivery
  •  Coordinate between customers, site and management
  •  Inform site team with schedule of delivering units to customers, and follow up delivering
  •  Make sure that payments of insurance deposits are received
  •  Support sales team in interpret technical design to customer when required
Qualifications:
  • 3-5 Years of experience
  • Real estate and customer service background
  • Excellent communication and interpersonal skills
  • Good  presentation skills
  • Leadership
  • Customer handling, and solve problems
  • Proficiency in MS Office 
  • AutoCAD
Contact:

Collected from:

Posted in Customer Service/Support Sales/Retail