IT Technical Support Specialist

Job Title:IT Technical Support Specialist
Experience:1 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Installation/Maintenance/Repair, IT/Software Development, Engineering – Telecom/Technology
Description:
  • Support the LANs WANs and Internet systems.
  • Maintain network and workstation hardware and software.
  • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
  • To manage performance tuning and capacity plans activities to enhance the performance of the network resources.
  • Perform routine backups and archival of files stored on the network to assist with disaster recovery.
  • Analyze user support statistics and other data and recommend appropriate measures.
  • Assists in maintaining the operating system and security software utilized on
  • The network, including the addition of new users to the network and
  • Establishment of rights and privileges
  • Coordinate installation of software system
  • Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve problems.
Qualifications:
  • Bachelor of computer science or any equivalent bachelor
  • Commercial experience of supporting Windows XP and Vista along with 2003/ 2008 Server – A+, N+, DHCP and DNS
  • Considerable Knowledge of network system design and development methods and techniques
  • Extensive knowledge of computer network system protocols
  • Considerable knowledge of capabilities, utilization, and limitations of data Processing equipment
  • Good knowledge of IP addressing and TCP/IP networking
  • Strong knowledge of network management practices and procedures
  • CCNA
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Posted in Engineering - Telecom/Technology Installation/Maintenance/Repair IT/Software Development