Call Center Agent

 Published Date: October 7, 2021
Job Title:Call Center Agent
Experience:1 to 3
Location:Egypt, Alexandria
Category:Customer Service/Support, Sales/Retail
Description:

 

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

 

 

Qualifications:
  • Males only.
  • Graduates only.
  • Bachelor degree
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, set priorities and manage time effectively
  • Strong phone and verbal communication skills.
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Posted in Customer Service/Support Sales/Retail