Application support team leader

 Published Date: September 28, 2021
Job Title:Application support team leader
Experience:4 to 5
Location:Egypt, Cairo
Category:IT/Software Development, Engineering – Telecom/Technology
Description:
  • Experience managing an Application Support team.
  • Delivering the issues /tasks for the team
  • Extensive experience in Reporting, Trend Analysis, Problem and Change Management.
  • Experience working with and delivering on strict SLAs.
  • Investigating in different issues for the database & server log
  • Extracting reports
  • Assisting with systems integrations.
  • Experience in documenting fixes for recurring incidents and requests.
  • Coordinate with technical development and other business users and provide technical assistance for all applications.
  • Able to manage e-payment system up and running 24/7. 
  • Create efficient complex T-SQL queries to create the reports requested by the client 
  • Trace, verify and fix data issues when needed 
  • Ability to design and implement stored procedures, functions, and triggers based on the client’s business requirements 
  • Carry out the end of month database operations
Qualifications:
  • Experience 4-5 yrs. in the same position.
  • Bachelor’s degree from a reputable university, preferably Computer Science or Engineering. 
  • Ability to create, manage and run SQL jobs and scheduled tasks.
  • Hands-on experience in T-SQL and writing queries (select, updates, joins, insert, etc.)
  • Ability to analyze and tune query execution plan and fix performance issues.
  • Linux experience (Ubuntu – Centos)
  • DB experience (Oracle DB – PostgreSQL)
  • Experience with Monitoring tools (ex. NagiosXI -oracle enterprise manager)
  • English: Excellent.
  • Very good communication skills.
  • Problem Solving 
  • Team Spirit.
  • Handling stress.
Contact:
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Posted in Engineering - Telecom/Technology IT/Software Development