Account Manager

At Centro Global Solutions, We’re looking for a dedicated and personable Account Manager to maintain our clients’ accounts and serve as our main point of contact. 

Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!
 

Responsibilities:

1. Handle new clients onboarding.
2. Conduct regular review calls with clients for accounts status updates.
3. Develop and maintain long-term relationships with clients to accomplish organic growth.
4. Communicate feedback and suggestions to operations to tackle areas of improvement that impact clients satisfaction.
5. Achieve Client Satisfaction and NPS objectives.

1. Graduate.
2. Fluent spoken English – Advanced low is the minimum accepted Level.
3. Previous account management experience is a MUST.
4. Excellent written English.
5. Excellent communication skills.
6. Business Agility.
7. Negotiation skills.
8. Analytical thinking.
9. Detail and target oriented.