Call Center Agent

 Published Date: September 23, 2021
Job Title:Call Center Agent
Education:Bachelor’s Degree
Location:Egypt, Giza
Category:Customer Service/Support
Description:
  • Answer inbound calls and manage workflow between departments
  • Answer clients inquiries and help them use the company’s services
  • Overlook production processes and services provided by the company
  • Responding to Customer Queries
  • Handling Complaints.
  • Maintaining Customer Satisfaction
  • Build a good Rapport with Clients over the phone.
  • Handle and resolve customer complaints.
Qualifications:
  • Bachelor degree
  • Preferred one year min of experience ( preferred in medical industry)
  • Good communication skills.

 

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Posted in Customer Service/Support