Customer Service Representative

 Published Date: September 21, 2021
Job Title:Customer Service Representative
Education:Bachelor’s Degree
Location:Egypt, Giza
Category:Customer Service/Support, Sales/Retail
Description:
  • Deal directly with customers either by telephone or email.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle product inquiries..
  • Set up new customer accounts.
  • Responsible of the Process orders from clients, forms, applications and requests.
  • Organize workflow to meet customer time frames.
  • Direct requests and unresolved issues to the designated resource.
  • Keep records of customer interactions and transactions.
  • Record details of inquiries, comments and complaints.
  • Record details of actions taken.
  • Maintain customer databases.
  • Communicate and coordinate with internal departments.
  • Follow up on customer interactions.
  • Provide feedback on the efficiency of the customer service process.
Qualifications:
  • Grads Only 
  • Males Only 
  • Max age 30 
  • Rotional shifts 
  • 5 working days ( 2 days off ) 
  • 7 working hours (1 hour break )
Salary:3000 to 3500
Contact:
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Posted in Customer Service/Support Sales/Retail