Client servicing and business development Director

Job Title:	Client servicing and business development Director
Experience:	15 to 20
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Business Development, Marketing/PR/Advertising
Description:	Research and identify new business opportunities – including new markets, detect & analyze growth areas, trends, customers, partnerships, products and services – or new ways of reaching existing markets Assess and nurture new business opportunities with a strong revenue target in mind. Develop the new business strategy and pipeline with recommended marketing activity ensuring that the pipeline is in line with Mention goals and revenue targets. Diversify business development tools (direct sales, referrals, etc.) Constantly update the agency’s pricing list to make sure it’s up-to-date and competitive (whenever needed) Communicate and build rapport with prospects to expand Influence X client’s portfolio (whether retainers or project-based) Present the company’s credentials to prospects/potential clients Lead the response to brief and pitching; lead and support the pitch teams. Work with the Account Managers to identify new opportunities within existing client business or contacts & maintain strong and prosperous working relationships with key clients. Examine prospects’ areas of development and suggest a primary rectification Assure new clients personally (during the get-go) to avoid any possible reluctance caused by embarking on a new journey with the agency Negotiates and closes business deals. Properly hand over the client –once the contract is signed- to the selected account manager, and make sure all concerns are eliminated for a safe landing Act as a final quality assurance step before final deliveries Handle complex escalations reported by clients that require managerial handling Provide team members with all necessary training/tools need to further improve their areas of expertise. Create thorough departmental reports (mentioning if KPIs are met or not, and highlighting rooms of improvements & corrective action plan). Cooperate with the finance department to ensure that the invoices and collections are carried out efficiently Process Transformation: modifying the elements of a business’s processes in order to achieve new goals Monitor the implementation and proper executions of events operations.
Qualifications:	Excellent analytical, supervisory skills Business fluent English and Arabic languages Excellent listening, negotiation, presentation and organizational skills Experience in project management. Experience in strategy & business development +15 years.
Contact:	Apply

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