UAE National | Reception/Service Supervisor | Al Futtaim Automotive | Dubai

Employer:Al Futtaim Group
Job Title: UAE National | Reception/Service Supervisor | Al Futtaim Automotive | Dubai
Location: Dubai, United Arab Emirates
Job Type:Unspecified
Category:Administration
Description: Job Description:
  • This role will be based in Dubai Sheikh Zayed road out of our auto showroom & service centre
  • To provide a supervisory management function for all service advisors at the automotive workshop
  • To lead a reception team ensuring efficient and professional manner is maintained.
  • Act as a role model to demonstrate and promoting standards expected by practising and creating the energy and the enthusiasm for excellent customer service. 
  • Ensure the accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time
  • Ensure that all reporting staff demonstrates a high level of sifting, sorting, sweeping, spick n’ span and safety that promotes a customer centric environment
  • Ensure the tracking of the financial performance of each direct employee responsible for selling labour hours and other sales. 
  • •   Ensure that all staff are friendly and wear’s all name badges 
  • •   Conduct daily feedback and operational meetings to review daily expectation and deliverables 
  • •   Answer phones in the most professional and efficient way. 
  • •   Provide a daily tracking of performance and review daily.

Qualifications:
Salary:Unspecified
Contact:

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Posted in Administration