Store Manager – khaltura!

Job Title:	Store Manager
Location:	Egypt, Giza
Category:	Customer Service/Support, Operations/Management, Sales/Retail
Description:	Monitor the handling of customer complaints in line with the company policy. Monitor and continuously seek to understand the commercial environment, local trading patterns, competitor activity, and market trends in the retail sector and their impact in-store. Ensure that staff adopts and adheres to the company dress code in order to promote a positive and professional image at all times. Ensure all staff is appraised in line with company guidelines (minimum one appraisal per year). To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees. Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations. Implement and maintain a relevant induction program in line with company policy. Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses. Deal with staff grievances in accordance with the company policy. Ensure regular (minimum quarterly) showroom staff meetings are carried out to communicate business goals and training delivered. Ensure that job rotation is implemented in the showroom giving each staff member an opportunity to move to different sections. Maintain high standards of visual appearance throughout the store including all non-retail areas. Maintain window and in-store displays to a high standard in line with merchandising guidelines. Provide department reports on slow-moving, fast-moving, and non-moving items to the ARM, and Merchandise Manager. Recommend price revisions to ARM and Merchandise Manager. Maintain a high level of store security for company assets, cash, stock, and employee property. Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas. Monitor sales performance against last year, last week, and budget on a daily and weekly basis and communicate to staff. Ensure seasonal peaks, troughs, and important trading/promotional events are taken into account when preparing forecasts and staff rosters.
Qualifications:	A Bachelor degree is a must Annual vacations & social insurance. Customer management skills. At least 3 years of experience in the mobile field. Qualifications & Requirements: Leadership skills Presentable Strong organizational skills. Maximum age 40 Very good English & computer skills Powerful leading skills and business orientation
Contact:	Apply

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