Call Center Agent

 Published Date: September 12, 2021
Job Title:Call Center Agent
Location:Egypt, Cairo
Category:Customer Service/Support
Description:

 

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

 

 

Qualifications:
  • Bachelor degree
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Strong phone and verbal communication skills.
  • A proven track record of customer service success
  • Proven customer support experience or any relevant experience.
  • Able to work under pressure.
  • Punctual.
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Posted in Customer Service/Support