IT Help Desk Specialist – Technical Support

 Published Date: September 12, 2021
Job Title:IT Help Desk Specialist – Technical Support
Experience:1 to 2
Location:Egypt, Cairo
Category:IT/Software Development
Description:
  • Have a knowledge of MySQL database
  • installing and configuring computer hardware, software, systems, networks, printers and scanners 
  • Monitoring and maintaining servers systems, backup and networks
  • Responding in a timely manner to service issues and requests
  • Testing new technology
  • Providing technical support over the phone
Qualifications:
  • Bachelor’s degree in computer science or equivalent
  • Helpdesk/ Technical support experience
  • Have a knowledge of MySQL database is a must
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to priorities and delegate
  • A keen eye for detail
Contact:
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Posted in IT/Software Development