Receptionist Front Office Admin

Job Title:	Receptionist Front Office Admin
Experience:	1 to 3
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Administration, Customer Service/Support
Description:	Greet clients as soon as they arrive and connect them with the appropriate party. Answer the phone in a timely manner and direct calls to the correct offices. Create and manage both digital and hard copy filing systems for all partners. Make travel arrangements and schedule meetings based on all partners’ itineraries. Deal with bookings by phone, e-mail, letter, fax or face-to-face. Complete procedures when Guests arrive and leave. Prepare bills and take payments. Take and pass on messages to Guests. Deal with special requests from Guests. Answer questions about what the hotel offers and the surrounding area. Deal with complaints or problems. Answer telephone calls and take messages or forward calls. Schedule and confirm appointments and maintain event calendars. Check visitors in and direct or escort them to specific destinations. Inform other employees of visitors’ arrivals or cancellations. Enter customer data and send correspondence. Copy, file and maintain paper or electronic documents and records. Handle incoming and outgoing mail.
Qualifications:	Computer knowledge and appropriate software proficiency, good typing ability. Must possess multi-task handling ability, and knowledge of administrative procedures and clerical actions. Microsoft Office Skills Listening Professionalism Customer Focus Organization Handle Pressure
Contact:	Apply

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