Relationship Manager, Liabilities

Employer:Commercial Bank of Qatar
Job Title: Relationship Manager, Liabilities
Location:Qatar
Job Type:Unspecified
Category:Sales
Description: JOB PURPOSE/SUMMARYTo assist in front line competitiveness, speed-to-market and achievement of Enterprise Banking’s business objectives, by managing the liability team, focusing on transactional banking and migration of customers (digitization and automation) and ensuring adherence to policies and procedures. KEY ACCOUNTABILITIES/RESPONSIBILITIES
  • Portfolio management of non-asset accounts with a specific focus on liability / non-asset accounts aligned to the bank’s overall strategy of dominating transaction banking.
  • Drive profitability through building low cost funds, lowering cost of operations through digitization.
  • Manage all meaningful liability accounts to generate and drive profitability and customer experience.
  • Manage all meaningful trade customers to drive fees and digital migration.
  • Increase the TRV of the portfolio thereby making more profit for the department.
  • Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement
  • Cross sell bank products / services.
  • Assist in promoting the bank’s products and services in conjunction with the strategic objectives and mission statement for the retail banking.
  • Monitoring the market & competitive trends and keeping close relationship with key enterprise liability clients and maintaining a high service level of performance which has an impact on customers’ perception of the bank.
  • Extending an excellent Service Performance, which is measured by retention of clients and growth in the value of business with such clients.
  • Acquisition of new clients and enhancement of relationships. To be an “Advisor” to clients and fully understand client needs and client markets.
  • Constantly measure service quality and customer satisfaction levels
  • Adhere and comply with the bank’s internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
  • Managing team of ARM & RO to deliver the assigned goals.
  • Ensuring sales targets are met for the team at the same time meeting the AML / compliance standards for the team
Qualifications:
Education:Bachelor's degree / higher diploma
Salary:Unspecified
Contact:

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Posted in Sales