B2B Telesales Agent

 Published Date: August 26, 2021
Job Title:B2B Telesales Agent
Location:Egypt, Cairo
Category:Business Development, Customer Service/Support, Marketing/PR/Advertising
Description:
  • Reach out to existing and potential customers to present our product and service offering.
  • Learn details about our product and service offerings.
  • Address any questions or issues customers may have.  
  • Communicate with customers to understand their requirements and needs.
  • Offer solutions based on clients’ needs and capabilities.
  • Generate new leads over the phone.
  • Direct prospects and leads to the sales team. 
  • Keep an updated customer database.
  • Measure identified KPIs.
  • Always strive towards meeting sales quota. 
  • Track and document calls and sales.
  • Update client records. 
  • Prepare and present achievements and KIPs.

 

Qualifications:
  • Proven experience as representative or other telesales/customer service role is preferred.
  • Previous work experience in IT companies is preferred.
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Good command of English.
Contact:
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Posted in Business Development Customer Service/Support Marketing/PR/Advertising