Indoor Sales Representative – Retail

Commercial

• Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems, and suggesting add on sales in order to achieve the established sales target.
• Suggest means of improving sales to his supervisor as well as determine “slow-moving” or “non-selling” items and suggest sales action.
• Maintain a full display of products via merchandising methods as laid down by the company.
• Be aware of developments in the local market by being attentive to the information given by customers; be aware of advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to properly advise customers.
• Be up to date with changes in the company’s product range such as new items or changes in existing items; Keep the Sales Manager informed of any customer’s problems/comments on the product range and/or any gaps in the range.

Operational:

• Conduct daily detailed inspection of his assigned area so as to review the availability and positioning of price labels, product information tags, and other communication media.
• Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.
• Coordinates with Procurement Executive for information pertaining to stocks in his assigned area.

Customer:

• Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing an effective way of building a relationship with the customer thereby establishing trust and confidence.
• Determine the customers’ requirements, to prepare a pro forma invoice.
• Maintain contact and advice customers on the news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.

• Holds a Bachelor’s Degree
• 1 to 5 years of experience.
• Background or experience in retail.
• Customer Focus, Initiative, Sales Driven
• Proficiency in MS Office applications, especially MS Excel and Word
• Fluency in written and spoken English
• Able to work on rotational shifts, weekends, and public holidays