Social Media Moderator

Job Title:	Social Media Moderator
Experience:	1 to 3
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support, Marketing/PR/Advertising, Media/Journalism/Publishing
Description:	Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required. Manage the banned user process, and track and remove previously banned users Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails, and complaints, escalating when necessary Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate Produce reports on relevant moderation statistics, issues, and outcomes Regularly feedback insights gained from community moderation into the Social Media team Monitor all industry and company information and news to anticipate potential issues
Qualifications:	An eager desire to learn the business within an emerging, competitive, and rapidly growing industry. Proactive and energetic. Good communication skills. Good writing skills.
Contact:	Apply

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