IT support

Job Title:IT support
Experience:1 to 2
Location:Egypt, Cairo
Category:IT/Software Development
Description:
  • Install and configure computer hardware operating systems and applications. 
  • Monitor and maintain computer systems and networks. 
  • Talk staff or users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. 
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults. 
  • Provide support, including procedural documentation and relevant reports. 
  • Set up new users’ accounts and profiles and deal with password issues. 
  • Work continuously on a task until completion (or referral to third parties, if appropriate). 
  • Prioritize and manage many open tickets at one time. 
  • Configure and troubleshoot security cam issues.  
  • Troubleshoot ADSL problems and landline. 

 

Qualifications:
  • Knowledge of computer operating systems, hardware, and software. 
  • Analytical thinking skills. 
  • To be thorough and pay attention to detail. 
  • Excellent verbal communication skills. 
  • To be flexible and open to change and travel. 
  • Fluent in English
  • CCNA study  
  • MCSA Study  
Contact:

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Posted in IT/Software Development