IT Help Desk أخصائي دعم تقني

Job Title:	IT Help Desk أخصائي دعم تقني
Experience:	1 to 3
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Installation/Maintenance/Repair, IT/Software Development, Engineering – Telecom/Technology
Description:	Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Provide technical support for software maintenance or use. Monitor computer system performance to ensure proper operation. Read documents to gather technical information. Collaborate with others to resolve information technology issues. Resolve computer software problems.
Qualifications:	Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of the structure and content of the English language . Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. Knowledge of the practical application of engineering science and technology.
Salary:	4000 to 5000
Contact:	Apply

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