Customer Service Account Manager (Remote)

 Published Date: July 19, 2021
Job Title:Customer Service Account Manager (Remote)
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support, Operations/Management
Description:

Industry: BPO
Employment Type: Full-time
Job Functions: Customer Service Phone and Email Rep

  • Your responsibility is to respond to incoming calls from the customers, to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services.
     
Qualifications:

Basic Requirements:

To qualify for the role, you must have:

  • Minimum of 2-years in a customer support
  • Track record of delivering continual improvements & and high standards of quality
  • An advanced level of English

Nice-to-have Requirements:

  • Experience in an BPO organization
     
Contact:
Apply

Collected from:

Posted in Customer Service/Support Operations/Management