Customer Service Agent

Job Title:Customer Service Agent
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support
Description:

Cashless for E-payment systems is hiring a Customer Service Agent 

The eligible candidate shall possess the below competencies:
 

  • Flexibility
  • Social Intelligence
  • Very good Verbal, Physical, Visual Communication
  • Self Confidence


Key Qualifications & Responsibilities

  • Quickly assessed customer needs and proactively provided business solutions to those needs.
  • Maintained transparent lines of communication for customers 
  • Connected and discussed all customer inquiries on a daily basis
  • Strove for diplomatic conflict resolution in case of customer complaints or concerns relating to client products and services
  • Established and maintained lasting relationships with clients, customers, and other team members


Confidential salary with the below benefits:

  • Social and Medical Insurance
  • Bonuses 
  • Mobile Allowance
Qualifications:
  • BSc degree in Business Administration, Law (or any equivalent)
  • 0 to 2 years’ experience in the field of Customer services is preferably 
  • Advanced user in Microsoft office suite
  • Very good command in English Language
Contact:

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Posted in Customer Service/Support