Telesales Agent

Main responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Generate leads from LinkedIn & other channels

• Keep records of calls and sales and note useful information

• Good English Skills.
• Candidates with the following will be preferred: Experience in Services Sales (Selling Services, not Products).
• Candidate Must have: Media or Marketing sales experience