IT Help Desk Specialist

 Published Date: June 25, 2021
Job Title:IT Help Desk Specialist
Experience:1 to 3
Education:Bachelor’s Degree
Location:Egypt, Cairo
Category:Customer Service/Support, IT/Software Development, Engineering – Telecom/Technology
Description:
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone or via remote access.
  • Diagnose issues with computer software, peripherals, and hardware.
  • Run software diagnostic tools and physically inspecting hardware systems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Qualifications:

 

  • Males Only
  • Excellent communication skills
  • Good understanding of computer systems, mobile devices and other tech products
  • Proven experience as a help desk technician or other customer support role
  • Good written and verbal communication.
  • Customer-oriented and cool-tempered
Contact:
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Posted in Customer Service/Support Engineering - Telecom/Technology IT/Software Development