Customer Service Representative

Reservation and customer support representative responsible for:

-Handling customers’ inbound and outbound calls and inquiries based on a script.

-Registering client details, organizing and maintaining excel sheets.

-Following up on client payments and organizing the teacher-student data and groups.

• Presentable
• Very organized.
• Excellent communication skills.
• Bachelor degree
• Good English.
• Excellent knowledge of MS Office
• Excellent selling, communication and negotiation skills
• Highly motivated and target driven with a proven track record in sales.
• Prioritizing, time management and organizational skills.
• Previous experience in an international school or educational field is an assett.