After Sales Service Coordinator – Cairo

Job Title:	After Sales Service Coordinator – Cairo
Experience:	1 to 3
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Customer Service/Support, Sales/Retail
Description:	Receive customers’ complaints and inquiries via email and coordinate with assigned team member to respond/ follow up. Follow up customer’s complaints and inquiries with the assigned branches until resolution. Follow up schedules and update technicians with any canceled appointments. Maintain an organized geographic work schedule for technicians. Daily schedule review to maintain an organized schedule log, highlighting completed and pending job orders. Maintain an organized archive of all job orders and related documents, in hard and soft copy forms. Perform additional duties as communicated and assigned.
Qualifications:	Bachelor’s Degree in Business Administration or relevant field 1- 3 years of experience in the field of customer service Very Good English language Excellent communication skills Excellent Organizational skills Excellent Computer skills Ability to work in a team Ability to deal with different personalities Gender: Male
Contact:	Apply

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