Digital Account Manager

Job Title:	Digital Account Manager
Experience:	2 to 4
Education:	Bachelor’s Degree
Location:	Egypt, Cairo
Category:	Marketing/PR/Advertising, Media/Journalism/Publishing
Description:	Communicate and build rapport with clients to promote maintaining/acquiring them as retainers Collaborate with all internal teams to fulfill clients’ queries Elaborately brief internal teams to ensure that the strategies, objectives, and plans set for clients are well-communicated Collect the data needed in order for internal teams to carry out the execution of needed outputs (AKA briefs) Preserve the records of each client separately in case needed in the future Resolve clients’ complaints in the most efficient way possible (for both clients and team members) Coach, direct, and assess the reporting account executives and communicate their assessments to the client servicing manager Develop the needed knowledge about clients’ services/products Set up regular meetings (preferably twice a month) to discuss in-depth details with clients Keep clients updated with progress (through emails, calls, presentations, etc.) and deliver their desired outcomes in a timely fashion and within budget Negotiate and close deals in a cost-efficient manner (both internally and externally) Pitch the company’s services and products for prospects/potential clients Act as a final quality assurance step before sending final deliveries Develop thorough account plans for each handled client
Qualifications:	Excellent command of English. Excellent communication skills. Excellent management skills. Digital account management experience is a must. 2 to 4 years of proven experience as a digital account manager.
Contact:	Apply

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